Refund Policy

Cancellation And Refund Policy:

The terms and conditions may specify the procedure for cancelling enrollment, any applicable refund policies, and any penalties or deductions that may apply.

For Purchases Of Digital and physical Products Inside The App/Web (Live Batches/ Online Classroom Programmes, Test Series, Training Courses, Tests, Classes, Sessions, Materials, Or Anything Accessible Inside The App/Web), Refunds Shall Be Claimed Or Will Be Entertained in some special circumstances.

The firm Provides These Terms So That You Are Aware Of The Terms That Apply To Your Use Of The Website/Application And Services. You Acknowledge That, The Firm Has Given You A Reasonable Opportunity To Review These Terms And That You Have Agreed To Them.The cancellation policy outlines the conditions under which a client can cancel their coaching program or session. It typically includes details such as the notice period required for cancellation and any associated fees or penalties.

Common cancellation policies include:

If a student wants to cancel his/her enrollment for any reason, he/she must submit a cancellation request within 24 hours of admission. In that case, 70 - 80% amount will be allowed to refund. After 24 hours under any circumstances, the fee deposited by the candidate will not be refunded or transferred. However, in some cases, the student can change the courses. In such cases, SHAPE IAS will deduct administrative charges (Minimum 25% of the total payment), and put the remaining money as retained money. Retained money can be used only for new courses. Such cases shall be approved by SHAPE IAS.

No refund will be allowed if the student demands the same after the expiration of the scheduled period/date of classes/tests without attending classes/tests.

Registration Fee will not be refundable in any case.

All disputes/legal claims are subject to Delhi Jurisdiction only. 

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Refund would proceed only in case you have made payment more than once for the same item. In case of SHAPE IAS receives extra payments for any course by any means, after receiving proof of such claims, SHAPE IAS will try to refund the extra charges within 10 days. For any bank-related formalities during the payment process, SHAPE IAS has no liability to pay for any damages which resulted solely due to bank processing or negligence from the side of the student. Students are advised to take up such matters directly with the bank and may proceed to consumer forums if not satisfied. SHAPE IAS will try to help the students in such matters.

Unforeseen Circumstances: In cases where unforeseen circumstances arise, such as emergencies, SHAPE IAS may offer a refund or rescheduling options as a gesture of goodwill.

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